Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
How to Start a Return To start a return, please contact us at za4827408@gmail.com with your order number and reason for return. Our team will review your request and provide return instructions within 2–3 business days. Do not send any items back without first receiving written return instructions from us.
Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-Returnable Items Certain types of items cannot be returned, including sale items and gift cards. Please get in touch if you have questions about your specific item.
Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we've reviewed your return request. If approved, you'll be refunded to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us at za4827408@gmail.com.